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OJT exists within your organization. In fact, the majority of employee
job knowledge is gained through OJT. Formally or informally, one way or
another, experienced employees share "tribal knowledge" with less experienced
employees every day. It happens with or without a formal OJT program and
with or without managerial/supervisory involvement.
Structured OJT is planned, controlled training. Unstructured OJT is unplanned, uncontrolled training (which, unfortunately, is the most prevalent form of OJT found in organizations). Both forms of OJT have associated costs, but structured OJT is proven to be much more effective in improving performance. If you want efficient, consistent training results (which of course you do), you have to control the WHAT, WHEN, HOW, WHERE, and WHO of training. That's your job, and it goes far beyond merely assigning one employee to train another employee. Before we examine the "structure" in structured OJT, remember one thing. You need to analyze job requirements and the performance levels of your employees before you select OJT as your training vehicle. There are many ways to improve performance - OJT is only one option. See the topic - Performance Assessment Structured OJT contains several elements: 1. Job Task Analysis
- Determine the job tasks that need to be learned/trained.
How many of these steps does your organization perform? Which steps are done only minimally or not at all? When well-planned and skillfully controlled, OJT is a powerful training method that can yield incredibly big dividends. Like any form of training, it's an investment. Invest wisely. |